Privacy Policy

This Privacy Policy explains how ("we", "us", "our") collects, uses, and protects personal information through our website. We are committed to protecting your privacy and handling your information in a secure and transparent manner, in accordance with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

  1. Information you provide when completing forms on our website, such as contact forms.
  2. Details of your visits to our website, including but not limited to, traffic data, location data, weblogs, and other communication data.
  3. Technical data, including IP addresses, browser types, operating systems, and referring URLs.

2. Use of Information

We use the information collected to:

  1. Respond to your enquiries and requests.
  2. Administer and improve our website and services.
  3. Comply with legal obligations.

In the future, we may also use your information to:

  1. Provide you with information about goods and services that we offer.
  2. Conduct customer satisfaction surveys, market research, and promotional activities.
  3. Analyse website usage for performance and marketing purposes using analytics tools.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that allow us to recognise and remember you. You can control and manage cookies through your browser settings.

Types of Cookies We Use

  1. Essential cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  2. Performance cookies: These cookies collect information about how visitors use a website, for instance which pages visitors go to most often.
  3. Functionality cookies: These cookies allow the website to remember choices you make and provide enhanced, more personal features.

Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

4. Data Sharing and Storage

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.

All data is stored securely and measures are in place to prevent unauthorised access, disclosure, or loss.

5. Your Rights

Under the UK GDPR, you have the right to:

  1. Access the personal data we hold about you.
  2. Request correction of any inaccurate data.
  3. Request deletion of your personal data where appropriate.
  4. Object to processing or request restrictions on processing.
  5. Request transfer of your personal data to another party.

To exercise any of these rights, please contact us at the details below.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

7. Contact Details

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]

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